Richard Poole

Mr M.

Any problems or issues I have had, Richard has helped me resolve them. . The advice and support from Richard can only be described as being excellent. His knowledge of the law pertaining to my case has been of the highest standard.

Mr D.

From the Telephone conversation, I've had first class and in depth discussions with Richard Poole. He has kept me updated on everything and offered assurances and support whenever I've had questions or worries. He has kept in touch with me on almost a weekly basis and I've been up to date on every bit of correspondence necessary. I've got nothing but praise for the way my claim has been handled and thabnk everyone for it.

Mr McC.

Your professionalism combined with your honesty, integrity and especially your friendliness coupled with your guidance made the whole journey from beginning to end all the more bearable.

Mr R

It has been a great experience dealing with Richard Poole and Thorntons. I would highly recommend them.

Miss B

The best, professional and responsive.

Miss A

I used Thorntons for my injury claim and had a one to one dealing with solicitor Richard Poole. He was very professional and very understanding, and kept me updated all the way along the process. I must say he was very easy to talk to and always gave great advise.

Mr B

First class service, kept informed every step of the way. Second to none.

Legal 500 2019

‘Friendly and professional’ associate Richard Poole is recommended.

Legal 500 2020

Richard Poole was very responsive and always showed genuine interested in my feelings and what I had to say; this was very important as it allowed me to feel at ease and comfortable throughout. Phonecalls, emails and face-to-face contact were all frequent methods of communication used to keep me informed about the case.