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Accidents happen, but being involved in an accident that was not your fault, particularly if you have suffered an injury, can leave you feeling vulnerable and frustrated. However, you may be entitled to compensation for your injury, for its financial impact on your life and for adaptions it might necessitate for you and your family’s future lifestyle.
The first step is to find out if you are eligible for a claim and how much you could claim for. Then if you want to go ahead, your injury lawyers can help you through every step of the claim.
While pursuing a personal injury claim can seem a daunting prospect, with the right support and advice it can be a straightforward process.
If you were injured in an accident that was not your fault and it happened in the last three years, our personal injury solicitors, who have years of experience, can quickly assess the eligibility of your injury claim. Typically you will have suffered an injury, perhaps had time off work and lost earnings and require help, care and assistance with activities of daily living.
Call us on 0800 731 8434 or fill out our enquiry form to find out if you are eligible to make a claim. If we think you can make a claim, it is likely we can work for you on a no win no fee basis.
The general rule is that you must make your personal injury claim within three years of the date of the accident. That means that the claim must have settled or a court action must have been raised within those three years. If you were under the age of 16 at the accident date, the three-year time limit does not start running until your 16th birthday – so you have until you are 19 to make your claim.
Some exceptions apply, for example personal injury claims arising from air/sea accidents and criminal injury compensation claims are subject to a two-year time limit.
If you are unsure of the date of the accident or when you suffered an injury, you should contact us without delay in order that we can talk you through the circumstances of your accident and advise you about progressing a claim.
Yes, you can if they are under the age of 16.
Evidence is everything. If possible, take photos of the accident scene and obtain the names and contact details of witnesses to your accident.
If you did not require emergency medical treatment at hospital, make an appointment with your GP. Tell your GP what happened. It is important to have an official record of your injury and the accident circumstances.
Report road traffic accidents to the police and exchange details with the other driver. Be sure to make a note of the vehicle registration, make and model.
This will depend on the circumstances of your claim. Although our team of solicitors are focused on ensuring your claim progresses as quickly as possible there is an agreed protocol between solicitors and insurance companies operating in Scotland. The insurance company (or representative acting on behalf of the insurance company) should confirm if your claim is accepted within three months.
Our aim is to move your claim along as quickly as possible, to achieve the best outcome as swiftly as we can. There are steps which have to be undertaken such as negotiating with insurance companies and obtaining medical evidence and reports to support your claim. For that reason, it is difficult to give you an exact timescale for the claims process but we aim to keep you informed at every stage of your claim.
Our dedicated Personal Injury team can work with you on all aspects of your claim to help you achieve the best result for you. We are experienced in dealing with all types of personal injury claims and have the expertise to advise and support you sensitively in difficult circumstances. Each claim is different so we take time to find out from you and any witnesses about the full circumstances of your accident and the injuries and other financial losses you may have suffered.
You can start your claim today by calling us free on 0800 731 8434 or complete our enquiry form. We will talk through your situation, answer any questions you may have and advise you if you can make a personal injury compensation claim. Our discussion will be confidential and you are under no obligation to make a claim. You can also take a look at our Claims Calculator to find out how much compensation you may be entitled to.
Take a look at our Claims Calculator for an indication of what you could claim for different injuries.
£264,650 to £379,100
Little or no language function and requirement of full-time nursing care.
£205,580 to £264,650
Very seriously disabled requiring professional care
£14,380 to £40,410
A good recovery but remain problems such as poor concentration, memory or mood.
up to £11,980
Award depends on the severity, recovery time and presence of headaches.
For more information on the different types of head injuries and how we have helped clients, visit head injuries claims.
£27,940 to £91,350
Disfiguring effect and severe psychological reaction
£9,990 to £21,700
Fractures of the frontal facial bones, nose, cheekbones or jaw
£90,100 to awards in the region of £252,180
Loss of sight in one eye up to total blindness
£22,230 to £99,440
Serious but incomplete loss of vision in one eye, to total loss of one eye
£3,710 to £19,690
Short term impairment of vision, or permanent minor impairment, in one or both eyes
£1020 to £35,790
Depending on which tooth or teeth are effected and the impact on eating, speech etc.
in the region of £139,210
A severe neck injury resulting in incomplete paraplegia or significant paralysis
up to £7,410
Soft tissue injuries such as whiplash that resolve within 2 years
For more information on neck and whiplash injuries and how we have helped clients, visit whiplash injury claims.
£18,020 to £45,070
Shoulder injuries involve nerve damage that leads to paralysis in the arm
up to £7,410
Soft tissue injuries resolving in less than two year.
For more information on shoulder and back injuries and how we have helped clients, visit whiplash injury claims.
£94,470 - £140,870
Permanent damage to chest, heart and lung, with prolonged pain
£5,000 - £11,820
Toxic fume/smoke inhalation. Some residual damage but lung function not permanently impaired
up to £3,710
Fractured or soft tissue injuries to ribs, depending on recovery time.
£85,470 to £151,070
Injuries to the spinal cord or nerve roots resulting in serious disability.
£36,390 to £65,440
Disc injuries such as lesions, fractures or soft tissue injuries resulting in continuing disability after surgery.
around £2,300
Full recovery within 3 months
For more information on back and spinal injuries and how we have helped clients, visit compensation for neck and back injuries.
£225,960 - £281,520
Loss of both arms. Extensive damage to both hands such as to render them little more than useless
£11,820
Including simple fractures, tennis elbow and lacerations, depending on recovery time.
£36,770 to £51,460
Awarded for severely disabling injuries which result in permanent elbow problems
in the region of £3,310
Injuries recovering in or around 12 months
£73,580 to £122,860
Injury may result in leg amputation, hip replacement, permanent substantial residual disabilities.
£24,950 to £36,770
Where a hip replacement has been or will be necessary in the foreseeable future
up to £11,820
Injury may result in little or no residual disability or complete recovery
£44,690 to £56,180
Injury that may result in complete loss of function
£3,310 to £4,450
Soft tissue injuries with full recovery within 12 months
£132,040 to £189,110
Total or effective loss of one hand to total or effective loss of both hands.
Up to £4,461
Soft tissue type; deep lacerations injuries with recovery time of a few months
£90,320 to £264,650
Amputation of one leg to loss of both legs
£16,860 to £26,050
Fractures with incomplete recovery; serious soft tissue injuries
Up to £11,110
Simple Fractures to Tibia or Fibula or Soft Tissue Injuries
For more information on leg and knee injuries caused by slips or trips, visit slip, trip and fall injuries.
£65,440 to £90,290
Injury requiring surgery and with permanent disability/pain
£13,920 to £24,580
Dislocations, torn cartilage/meniscus resulting in weakness or a mild disability
Up to £5,680
Twisting, bruising or laceration injuries where a full recovery is made
For more information on knee and leg injuries caused by slips or trips, visit slip, trip and fall injuries.
£46,980 to £65,420
Particularly complex fractures which may require amputation
up to £7,220
Injury with a full recovery
For more information on ankle and foot injuries caused by slips or trips, visit slip, trip and fall injuries.
£158,970 to £189,110
Amputation of both feet
£78,800 to £102,890
Permanent and severe pain with a serious permanent disability.
Up to £6,580
Straightforward fractures or soft tissue injuries with a full recovery
For more information on foot and ankle injuries caused by slips or trips, visit slip, trip and fall injuries.
Your personal injury claim is made up of different parts which will have a different value. These are called Heads of Claim:
In serious injury cases, it will be necessary to consider the financial impact of your injury on your ability to work and look after yourself and your family.
Fatal accident cases are complex. Not only has the family suffered the loss of a loved one, the deceased may have supported the family financially which needs to be recognised in the compensation.
We understand that making a claim for a personal injury can feel like a daunting prospect. We aim to make the process for you as straightforward as possible.
Contact us on 0800 731 8434 or fill in our enquiry form to find out if you can make a claim.
Our Personal Injury Solicitors will discuss with you what happened and the impact of your injury on your life. They will advise you if you have a valid claim or not. If you do have grounds for a claim, they will then explain, in detail, the process that will follow. From that point on they will be your personal point of contact and are available for you throughout the whole process.
We will send initial paperwork and verify your identity digitally – this is necessary to proceed with the claim. If you need assistance we can arrange for a specially trained personal injury agent to meet you.
We'll build your case by gathering all the information about your claim and any medical evidence and reports needed.
We will formally submit the claim on your behalf to the person or organisation that is to blame for your injury. We handle all contact with the other party and negotiate on your behalf.
If your claim is settled successfully, our fee is paid out of the compensation amount. If we cannot reach an appropriate settlement with the insurers, either because any settlement offer is too low or because the insurers do not accept that their insured was at fault, we will discuss your options, including whether to raise court proceedings